Save time
Automation based on your requirements
Use your own labels so AI knows which analysis to run on each file. Organize texts and audio intelligently, and let the system process each category automatically.
Do you really know what happens in conversations with your customers?
Stopping the analysis of your audio files and chats because you do not have enough time means losing sight of where you are losing customers. SamAI automatically analyzes all your conversations using your own criteria, giving you the total visibility you do not have today.
Benefits
QA in AI Times
Monitor 100% of customer interactions with AI agents built to scale your team's productivity and your business at a competitive cost.
Technical simplicity
Automatic analysis tailored to you
We connect your repositories (Drive, FTP, GCP, S3, etc.) so your agent can process every audio or text file you upload. We handle the connection; you define the analysis criteria.
Control and visibility
Total visibility into your business
Analyze calls, chats, and emails to detect errors, opportunities, and patterns that previously went unnoticed.
Save time
Automation based on your requirements
Use your own labels so AI knows which analysis to run on each file. Organize texts and audio intelligently, and let the system process each category automatically.
Real estate
E-commerce
Media Streaming
Crypto Wallet
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Coverage 0%
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Technical simplicity
Automatic analysis tailored to you
We connect your repositories (Drive, FTP, GCP, S3, etc.) so your agent can process every audio or text file you upload. We handle the connection; you define the analysis criteria.
MP3
Analyzing
Control and visibility
Total visibility into your business
Analyze calls, chats, and emails to detect errors, opportunities, and patterns that previously went unnoticed.
How it works
From unchecked audio to actionable decisions
SamAI turns your interactions into audited information under your own criteria, without adding operational load to the team.
Step 1
Connect your sources
Upload calls, audio, or text from your repositories and centralize the material you want to audit.
Step 2
Define your criteria
Configure what SamAI should evaluate according to your processes, quality rules, and business goals.
Step 3
Process automatically
AI analyzes each interaction in batch to detect patterns, errors, and improvement opportunities.
Step 4
Act with visibility
Receive clear results to prioritize actions, train teams, and improve customer experience.
Use cases
How SamAI adapts to your operation
Apply automatic auditing to different teams and goals without changing the way you work.
FAQ
Frequently Asked Questions
SamAI focuses on auditing customer interactions using artificial intelligence (AI).
For companies that want to better understand what happens in every interaction with their customers and use that information to improve the experience, operations, and results.
SamAI uses a use-case-specific approach, which allows customizing monitoring based on each client's specific needs. The platform adapts to evaluate interactions according to key metrics and objectives defined by the sector.
SamAI enables the evaluation and auditing of customer interactions across multiple channels, helping to improve service quality and detect improvement opportunities.
With SamAI, audits are performed 100% automatically, in batch mode, depending on the client's needs. This automation reduces operational costs, improves interaction quality, and allows immediate detection of errors or non-compliance.
SamAI uses advanced language models (LLMs) and artificial intelligence agents (AI Agents) to analyze and evaluate customer interactions, providing precise insights based on defined criteria.
We unite a clear UI with modern infrastructure and the backing of strategic partners. We accompany you through the entire process: implementation, adjustments, and continuous improvement, without requiring technical knowledge.
SamAI can easily integrate by connecting to the repositories where you store your calls/interactions.